Shipping Policy

This shipping policy explains how Ecosphere Stationery (doing business as “Ecosphere”) operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep. This policy has been created with the help of the shipping policy generator.

Please read this shipping policy together with our terms and conditions to familiarize yourself with the rest of our general guidelines.

Shipping and Delivery Options

We offer a variety of shipping options to suit the needs of our customers.

Shipping Methods

We offer the following shipping method:

  • Shiprocket: 3-5 Business Days

Orders are typically processed and dispatched within 1-5 Business Days to ensure customers receive their items promptly.

In-store Pickups

We offer a convenient local pickup option for those who prefer to collect their orders in person. Orders are typically ready for pickup within 1-5 Business Days. Please wait for the confirmation email before coming to the store to pick up your order.

Pickup Hours:
Monday to Saturday, between 10 AM to 6 PM.

This process ensures that orders are safely and accurately handed over to the right person.

Tracking Information

Yes, we provide tracking information for all orders. Once your order has been shipped, you will receive an email with the tracking details to follow your package's progress.

Delayed Orders

Unexpected delays can occur due to reasons such as logistic challenges, inclement weather, high demand, or carrier issues. In case of a delay, we will notify you with updates on the status of your order and the expected delivery time.

If your order is significantly delayed, you will have the option to continue with the order, modify it, or cancel it for a full refund. Our customer service team is always available to assist with any changes to your order.

Returns and Exchanges

If you have any questions about refunds, returns, or exchanges, please review our refund policy.

Contact Information

For any questions or concerns regarding our shipping policy, feel free to contact us at:

This document was last updated on October 7, 2024.