Pricing Policy
At Ecosphere, we are committed to offering sustainable, eco-friendly products at fair and competitive prices. Our pricing structure is designed to reflect the value of our environmentally conscious solutions while ensuring affordability for our customers. The following guidelines outline our approach to pricing:
1. Cost-Based Pricing
Our product prices are determined based on the cost of raw materials, production, packaging, and certifications involved in manufacturing eco-friendly products such as sugarcane bagasse tableware, recycled paper stationery, PLA-coated bio cups, and more. We ensure that no trees are cut, no bleaching is done, and all our products are recyclable and compostable.
2. Sustainability Commitment
We believe in the principle of sustainability not just in production but also in pricing. This means that our prices may sometimes reflect the higher costs of sustainable materials and processes, but we strive to keep them accessible for individuals and businesses looking for eco-friendly alternatives to plastic.
3. Bulk Order Discounts
We offer discounted rates for bulk orders across our product range. These discounts are based on the quantity of the order and are designed to encourage bulk buying while making our products more cost-effective for businesses, distributors, and resellers. For bulk pricing, please contact our sales team at mail.ecosphere@gmail.com or visit our stationery site at https://stationery.ecosphere.co.in.
4. MOQ (Minimum Order Quantity)
Some of our products, especially custom or specialized items (e.g., Bamboo Toothbrushes, Kraft Paper Pouches), are subject to a Minimum Order Quantity (MOQ). Pricing will vary based on order size and customization options. We clearly communicate MOQs for applicable products to ensure transparency in our pricing.
5. Pricing Transparency
We are committed to being transparent with our customers. All prices, including any additional costs such as shipping, handling, or taxes, are clearly communicated during the checkout process on our website or via our customer service channels. There are no hidden fees, and all relevant costs are disclosed upfront.
6. Seasonal and Promotional Discounts
Periodically, we may offer special promotions or discounts on select products for events such as Earth Day, World Environment Day, or during festive seasons. These discounts are clearly advertised on our website and social media platforms, and terms and conditions apply as specified.
7. Price Adjustments
Ecosphere reserves the right to adjust prices based on changes in raw material costs, labor costs, taxes, or other external factors that impact production. We strive to notify our customers in advance if any significant pricing adjustments are made.
8. Custom Pricing for Large Projects
For large projects, collaborations, or partnerships, we provide custom pricing based on project scope, product quantity, and delivery timelines. Please reach out to our team at mail.ecosphere@gmail.com for inquiries regarding custom pricing and long-term agreements.
9. Payment Terms
- For Domestic Orders: We accept payment via bank transfers, credit/debit cards, UPI, and major digital wallets. Payment is required upon confirmation of order unless otherwise specified under terms negotiated for large or recurring orders.
- For International Orders: Payment can be made via wire transfer or through secure payment gateways. International customers are responsible for any customs duties, taxes, or fees imposed by their country.
10. Returns and Refunds
In the unlikely event that a customer is not satisfied with our product, we offer a return or exchange policy in line with our Return and Refund Policy. Prices for returned products are subject to evaluation as per the condition of the product upon return. Please refer to our Return Policy for further details.