Frequently Asked Questions
FAQ
What types of products does Ecosphere Stationery offer?
We offer a range of eco-friendly stationery made from sustainable materials, including recycled paper notebooks, A4 sheets, pens, pencils, cork diaries, and seed paper products. Each item is designed to support a zero-waste lifestyle and reduce environmental impact.
What makes Ecosphere Stationery products sustainable?
Our products are crafted from recycled and biodegradable materials, such as recycled paper, cork, and seed paper. We avoid using harmful chemicals or plastics in our manufacturing processes, prioritizing eco-conscious alternatives that contribute to a low-carbon footprint.
Can I place a bulk or corporate order?
Yes! We specialize in bulk and corporate orders, ideal for businesses looking to provide sustainable gifts. Visit our Bulk & Corporate Requests page for more details, or reach out directly for customized solutions.
How can I customize products for my business?
We offer customization options like logo printing, specific designs, and packaging tailored to corporate needs. Contact us with your requirements, and our team will work to bring your ideas to life with eco-friendly materials.
What are the shipping options and timelines?
For individual orders, standard shipping takes between 3-7 business days within India. Bulk and corporate orders have a longer lead time, which will depend on the quantity and customization requirements. We’ll provide an estimated delivery time when you place your order.
Do you offer international shipping?
Currently, we ship only within India. However, we are working to expand our reach internationally. Stay tuned for updates, or reach out if you have a specific query about international orders.
How can I track my order?
Once your order is processed, we’ll send you a confirmation email with tracking information. You can use this to track your order’s journey.
Are your products vegan and chemical-free?
Yes, all our products are made from vegan and chemical-free materials. We prioritize the health of our users and the planet by eliminating harmful chemicals from our production process.
Can I plant the seed paper in your products?
Yes! Our seed paper products are embedded with seeds that can grow when planted in soil. Follow the simple instructions included with the product, and watch your stationery give life to new plants.
How do I reach customer support?
You can reach us via email at mail.ecosphere@gmail.com or through our contact page. We’re here to help with any questions you may have.
Do you offer a return or exchange policy?
Yes, we offer returns and exchanges on select products. For more details, please visit our Returns & Exchanges page or contact customer support.